FAQ
Technical Questions
What is the maximum temperature your products can withstand?
Our products are designed for high-temperature environments. Depending on the material, they can resist temperatures from 550 °C (fiberglass) up to 1200 °C (high-silica fabrics and cords).
What is the difference between braided and sewn sleeves?
Braided sleeves are seamless and flexible, ideal for continuous cable protection. Sewn sleeves are custom-made from heat-resistant fabrics and fastened with metal hooks or Velcro, allowing easy installation without disconnecting cables or hoses.
Are your materials resistant to oils, acids, or chemicals?
Yes. We offer specialized materials and coatings that provide resistance to aggressive chemicals, oils, and acids. PTFE-impregnated and silicone-coated products are particularly effective.
How do I choose the right insulation cord for my application?
The choice depends on temperature, environment (chemical exposure, vibration), and sealing requirements. Contact us, and we’ll recommend the optimal solution based on your specifications.
Can I request a custom size or design?
Absolutely. We specialize in custom fabrication. Provide your required dimensions or technical drawing, and we’ll manufacture accordingly.
Orders & Delivery
How can I place an order?
You can place an order by contacting our sales team via email or through the website’s contact form. We’ll guide you through the process.
What is the minimum order quantity?
Minimum quantities vary by product type. Please contact us with your request, and we’ll confirm availability.
Do you ship internationally?
Yes, we ship across Europe, Asia, and beyond. We work with trusted freight partners to ensure timely delivery.
How long does production and delivery take?
Lead times depend on the product and order volume. Standard items are usually dispatched within a few days. Custom-made products may take 1–3 weeks.
Can I use my own shipping company?
Yes. We can arrange pickup with your freight forwarder upon request.
Pricing & Payment
How is the price of your products determined?
Prices depend on material type, dimensions, volume, and additional treatments (e.g., coatings or impregnation). Contact us for a tailored quote.
What payment methods do you accept?
We accept bank transfers (prepayment). Other terms may be available for long-term partners.
Do you offer volume discounts?
Yes. Discounts are available for large quantities or long-term supply agreements.
Certification & Documentation
Do your products come with certificates of conformity?
Yes. We provide technical data sheets and certificates upon request.
Do you provide quality passports or test reports?
Yes. Each shipment can include product data and quality documents if required.
Customization & Samples
Can you apply silicone or PTFE coatings to fabrics or cords?
Yes. We offer coated fabrics, sleeves, and cords with red silicone, black silicone, or PTFE, based on your application needs.
Can I get product samples?
We can provide samples for testing and evaluation. Contact us with your request.
Can you manufacture based on my drawing or specifications?
Yes. We regularly produce custom items according to client designs and industrial standards.
